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backup_and_recovery:replibit:connectwiseintegration [2017/10/28 20:45]
sm4k
backup_and_recovery:replibit:connectwiseintegration [2018/02/25 01:18] (current)
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 =====ConnectWise Integration===== =====ConnectWise Integration=====
  
-Replibit supports full integration with ConnectWise for bidirectional ticketing communication and billing purposes. Once the integrator login is configured, billing integration is as simple as selecting the customer, the backup agreement, and the specific SKU for their backup data usage.+Replibit supports full integration with ConnectWise for bidirectional ticketing communication and billing purposes. ​
  
 ===Billing Integration=== ===Billing Integration===
  
-Because it works this way, each MSP is free to construct their customer agreements anyway they see fit. If you'd like to bill the customer for data overages, under the customer agreement, add an **Addition** that is the SKU for disk usage. In the 'Less Included'​ field on the CW addition, type in how many GB of data you'd like to include as part of the agreement, and Unit Price is the amount per GB to bill the customer for overages. Then on the appliance, select **Connectwise Settings** and check **Enable Billing Integration**,​ select the customer, the agreement that includes the disk usage SKU, then from the **Addition** drop down, select the actual disk usage SKU.+Once the integrator login is configured, billing integration is as simple as selecting the customer, the backup agreement, and the specific SKU for their backup data usage. ​Because it works this way, each MSP is free to construct their customer agreements anyway they see fit. If you'd like to bill the customer for data overages, under the customer agreement, add an **Addition** that is the SKU for disk usage. In the 'Less Included'​ field on the CW addition, type in how many GB of data you'd like to include as part of the agreement, and Unit Price is the amount per GB to bill the customer for overages. Then on the appliance, select **Connectwise Settings** and check **Enable Billing Integration**,​ select the customer, the agreement that includes the disk usage SKU, then from the **Addition** drop down, select the actual disk usage SKU.
  
 {{ :​backup_and_recovery:​replibit:​replicw.png?​direct |}} {{ :​backup_and_recovery:​replibit:​replicw.png?​direct |}}
  • Last modified: 2018/02/25 01:18
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