Ticketing System Categories/Types
Thanks to jundis for this list:
Proactive
- Server
- Patching
- Restore
- Workstation
Request
- Email
- Spam/Fraud
- File
- Restore
- Hardware
- Information
- Install
- Remove
- Repair
- Permission
- Add
- Information
- Remove
- Server
- Repair
- Restart
- Software
- Information
- Install
- Remove
- Repair
- User
- Add
- Information
- Password Reset
- Remove