Differences

This shows you the differences between two versions of the page.

Link to this comparison view

sop:ticket_system_categories [2018/02/25 01:18] (current)
Line 1: Line 1:
 +====== Ticketing System Categories/​Types ======
 +
 +===== Thanks to jundis for this list: =====
 +
 +**Proactive**
 +   * Server
 +      * Patching
 +      * Restore
 +  * Workstation
 +
 +**Request**
 +
 +  * Email
 +      * Spam/Fraud
 +  * File
 +      * <font inherit/​inherit;;​inherit;;​inherit></​font>​Restore<​font inherit/​inherit;;​inherit;;​inherit></​font>​
 +  * Hardware
 +      * <font inherit/​inherit;;​inherit;;​inherit></​font>​Information
 +      * Install
 +      * Remove
 +      * Repair<​font inherit/​inherit;;​inherit;;​inherit></​font>​
 +  * Permission
 +      * <font inherit/​inherit;;​inherit;;​inherit></​font>​Add
 +      * Information
 +      * Remove<​font inherit/​inherit;;​inherit;;​inherit></​font>​
 +  * Server
 +      * <font inherit/​inherit;;​inherit;;​inherit></​font>​Repair
 +      * Restart<​font inherit/​inherit;;​inherit;;​inherit></​font>​
 +  * Software
 +      * <font inherit/​inherit;;​inherit;;​inherit></​font>​Information
 +      * Install
 +      * Remove
 +      * Repair<​font inherit/​inherit;;​inherit;;​inherit></​font>​
 +  * User
 +      * <font inherit/​inherit;;​inherit;;​inherit></​font>​Add
 +      * Information
 +      * Password Reset
 +      * Remove<​font inherit/​inherit;;​inherit;;​inherit></​font>​
 +
  
  • Last modified: 2018/02/25 01:18
  • (external edit)